PKV Ombudsman Report 2022: Complaints Against Private Health Insurers Rise, Premium Increases Top the List
The German Ombudsman for Private Health Insurance (PKV) reported a 6.4% increase in complaints for 2022, though the overall rate remains low. Premium adjustments were the most frequent grievance, followed by disputes over medical necessity and fees. This analysis breaks down the complaint data for both comprehensive and supplementary private health insurance, offering insights for policyholders.…